The Terms Are Not a Contract
How User Agreements Were Engineered to Authorize What They Appear to Prohibit
Terms of service average 14,000 words at a 14th-grade reading level. They are never read. They are legally binding. The length is not incidental.
Traces the history of shrinkwrap, browsewrap, and clickwrap agreements through the judicial decisions that made them enforceable regardless of comprehension. Documents what the Carnegie Mellon reading-time research established, why contract law professors call this consent by legal fiction, and what the architecture is actually designed to accomplish.
Audience: Consumer rights researchers, contract lawyers, technology policy professionals, behavioral economists